Terms and Conditions
The rules for using this website. Ticket purchases are governed by the booking provider's own terms.
Last updated: 21 October 2026
1. About these terms
These terms apply to your use of the Tickets Burj Khalifa website at tickets-burj-khalifa.com, operated by Tickets Burj Khalifa (“we”, “us”). By using the website you accept them.
2. What we provide
The website provides general travel information about Burj Khalifa observation deck experiences and displays ticket listings from third-party partners. We are an independent website. We are not affiliated with, endorsed by, or operated by Burj Khalifa or its official operator, and we are not an authorised or official ticket seller. Despite its name, this is not the official Burj Khalifa website.
3. Bookings are made with third parties
We do not sell tickets, issue tickets or process payments. When you book through a listing or link on this website, you enter into a contract with Tiqets and/or the relevant activity provider, under their terms and conditions. Prices, availability, inclusions, cancellation conditions and refunds are determined by them. Please direct any booking questions or claims to the provider named in your confirmation.
4. Accuracy of information
We work to keep our content accurate and up to date, but attraction details such as opening hours, entry procedures and experience contents can change without notice. Our content is provided for general information only. Always rely on the current listing and your booking confirmation for ticket-specific details.
5. Affiliate links
Some links and widgets on this website are affiliate links. We may earn a commission when you make a booking, at no additional cost to you. See our affiliate disclosure.
6. External websites
We are not responsible for the content, policies or services of external websites we link to, including booking providers.
7. Intellectual property
The text, design and original illustrations on this website belong to us or our licensors. You may view and share links to our pages for personal use but may not copy substantial parts without permission. Third-party names and trademarks, including “Burj Khalifa”, belong to their respective owners and are used only for descriptive purposes.
8. Limitation of liability
To the extent permitted by law, we are not liable for losses arising from your use of the website or from reliance on its general information, or for the acts or omissions of booking providers or attraction operators. Nothing in these terms limits liability that cannot be limited under applicable law, including consumer rights.
9. Contact
Questions about these terms: book@tickets-burj-khalifa.com.