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Questions about this website? Email us. For help with a booking you have already made, please contact Tiqets, as described below.

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We do not sell tickets or process bookings, so we cannot see, change, cancel or refund a reservation. Please contact Tiqets customer service using the links and booking reference in your confirmation email or the Tiqets app. They can help much faster than we can.

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Tickets Burj Khalifa is an independent website and is not the official Burj Khalifa website. We cannot answer questions on behalf of the attraction or its operator.

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